FAQs – ClayleyAU
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    Customer Care?

    • We are committed to providing the best quality products and unparallel customer service. We are always looking at growing a long term relationship with costomers, clients and suppliers, not just selling you a product. If you have any questions or concerns about a product or order or just want to get in touch with us. We love hearing from you. Contact us over the social networks or email us hello@clayley.com.au


    • We want every customer to be happy with their Clayley purchase. Please make sure you have choosen the right product, colour and payment method before completing the order process. If you decide you would like to exchange or purchased a wrong product we will be able to issue refund or store credit on the product price. We will not be able to refund the shipping cost and also the customer would have to pay for return shipping. 


    • We ship worldwide. Customers in Australia can choose standard shipping or express based on their need. Please click on the shipping page for more details.


    • All Clayley products come with 2 years warranty. Please refer to Warranty or email us on hello@clayley.com.au 


    • The new way to break your payments without the added stress for interest. So instead for your credit card why not Afterpay it. Show now, get it now and pay for it in 4 equal installments every 2 weeks. Shop as usual and then choose Afterpay as your payment method at checkout. First time customers complete a quick registration (no credit checks), returning customers simply log in. It's that easy.